Privacy Policy

This Privacy Policy explains how we collect and use your data, acting in accordance with all relevant legislation, including GDPR. Please also consult our Terms of Use.

HOW WE USE COOKIES

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor and enhance your user experience. You can disable cookies via your browser settings, but this may stop our website from functioning properly.

THE FOLLOWING IS STRICTLY NECESSARY IN THE OPERATION OF OUR WEBSITE

Cookies used by this Website Will:

• Remember what is in your shopping basket
• Remember where you are in the order process
• Allow you to securely complete an order.

The following are not strictly necessary, but are required to provide you and other users with a better experience:

 This Website Will:

• Track the pages you visits via Google Analytics and similar services like HotJar. All information will be anonymised, and can not be traced to you.
• Allow you to share pages with social networks such as Facebook and Twitter.
• Securely store any data collected

 This Website Will Not:

• Share any personally identifiable information with third parties. 

HOW WE COLLECT AND USE INFORMATION

This privacy statement describes how DX Products collects and uses the personal information you provide on our Web sites, as well as your choices regarding the use of your personal information. Please contact us at support@bathmatedirect.com for any queries.

COLLECTION AND USE OF PERSONAL INFORMATION

We collect the following personal information from you:

• Billing/Financial Information such as credit card number, and billing address.
• Contact Information such as name, email address, mailing address, phone number.
• Anonymised data about your computer, such as IP address, browser type, referring and exit pages.

All orders only use the minimum required information for payment and fulfilment, and we do not store your credit card number. We store personal data for up to 800 days to ensure compliance with all relevant legislation.

WE USE THIS INFORMATION TO:

• Fulfill your order
• Send you an order confirmation
• Send product, service, support or warranty information
• Send you marketing communications
• Improve our Web site and marketing efforts
• Conduct research and analysis

CHOICE: OPT-OUT:

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@bathmatedirect.com. 

INFORMATION SHARING:

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

Where necessary, we may provide your personal information to companies that provide services to help us with our business activities such as shipping your order.

We may also disclose your personal information as required by law, when we believe in good faith that disclosure is necessary.

LINKS TO OTHER WEBSITES

Our Site includes links and widgets to and from other websites whose privacy practices may differ from those of DX Products Ltd. If you submit personal information to any of those sites, your information is governed by their privacy statements.

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

If you have any questions about security on our Web site, you can contact us at support@bathmatedirect.com.

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION:

To review and update your personal information to ensure it is accurate, contact us.

NOTIFICATION OF PRIVACY STATEMENT CHANGES:

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site.

CONTACT INFORMATION:

You can contact us about this privacy statement by the address below:
support@bathmatedirect.com.